Terms and conditions

The Isles of Scilly Parking Co Ltd. Terms and Conditions for booking and payment

The Isles of Scilly Parking Co Limited.

VAT Registration Number: 932254341.

Registered office at.

30, Larrigan Crescent,



TR18 4NQ.

Registered in England and Wales. Number. 6280065.

(Please note this address is supplied for information purposes only. Please do not send any correspondence to this address).

A These pre-order conditions set out the terms on which you contract with The Isles of Scilly Parking Co Limited (“IOSPC”).

B In these terms and conditions “you” and “your” refer to any person who is deemed by IOSPC to have made a booking.

C Your contract shall be governed by English law and is subject to the exclusive jurisdiction of the English courts.

D You should read these terms and conditions carefully as they contain some exclusions and limitations of liability.

E All terms and conditions are correct at the date of publication, (March 2016) but are subject to change by the IOSPC without prior notification.

1 Advance booking and payment- general

1.1 A booking is deemed to have been placed when made electronically through the IOSPC website or through the IOSPC advance postal or telephone booking services. Where pre-payment is required payment for the booking must be made immediately using your Switch or Delta debit card or Visa, Mastercard or American Express credit card. Please note that this list of methods of payment is accurate at the date of publication but might change thereafter.

1.2 If your card payment is rejected then your booking will not be fulfilled or validated until IOSPC has received cleared funds.

1.3 Please note that IOSPC reserves the right not to accept a booking, or any booking which is not complete in any way.

2 Car parking pre-booking

2.1 The pre-paid car parking confirmation, which you receive subject to satisfactory completion by you of the booking and payment procedures is nontransferable either from you to someone else or between different car parks unless with IOSPC consent which may incur an administration fee of £10.00.

2.2 The booking confirmation is only valid for the dates shown and at the price shown for car parking during the stated period, and is only valid with IOSPC.

2.3 The tariff charge applied is that at the time of booking.

2.4 The terms and conditions which apply to car parking and your parking there are available on request from IOSPC.

3 Car park pricing policy

3.1 Car parks are priced per 24 hour period or any part thereof. The number of ‘days’ (24 hour periods) charged for when you pre-book is calculated on the basis of the times you select when making your booking. However, if your ACTUAL entry and exit time changes from that specified in your booking and as a result your actual time in the car park runs into another 24 hour period over and above that booked, you will be liable for an additional days charge at the drive-up tariff.

3.2 A drive up tariff of 20% will be applied to any parking which is not pre-booked.

4 Cancellations or changes to pre-bookings for car parking

4.1 Should you wish to cancel your booking or part of it you must do so by first emailing [email protected] or calling IOSPC on 01736 332727 or 07724 879482.

Only calls made during our working hours will be accepted for cancellations.

4.2 IOSPC must receive notice of your cancellation at least 14 working days before the entry start date of your original booking in order to consider a refund. Any refunds will be less a £10.00 administration fee plus 10% of the original payment. If you do not give the required advance notice as stated, no refund will be given.

4.3 If you want to make any changes to your booking then you must do so by calling IOSPC on 01736 332727 and we reserve the right to make an administration charge of £10.00.

4.4 Where a change is required by you for a reduction in the number of days of your car park booking then, IOSPC must receive notice of your change to your booking at least 14 working days before the car park entry or start date of your booking. If you do not give the required advance notice as stated, no refund will be given.

4.5 No refunds will be made other than as expressly provided for in these terms and conditions.

4.6 Any days booked and left unused by an early exit from the car parking will not be refunded.

4.7 If IOSPC cancels your booking for a reason within its direct control and not due to a force majeure event (see below) then IOSPC will refund the amount it has received from your pre-booking to you on the card on which payment was made less a £10.00 administration charge plus 10% of the original payment.

5 Force Majeure

5.1 IOSPC does not accept liability for any cancellation, curtailment or otherwise caused by reason of war or threat of war, riots, civil strife, terrorist activity, industrial disputes, natural and nuclear disaster, fire, adverse weather conditions or technical problems to transport, closure or congestion of airports, cancellation or changes of schedules by airlines, and all similar events beyond its control including damage caused by wildlife (including seagulls and birds). Further IOSPC cannot accept responsibility where the performance or prompt performance of this contract with you is prevented or affected as a result of such circumstances beyond our or your control.

5.2 For your protection we would advise premier parking customers to take a series of clear photographs of their vehicle including the mileage when dropping off at the car park as the onus will be on you to prove the vehicles condition at the time it was left in our care. Without this photographic evidence we will not entertain any claims for damage.

5.3 IOSPC’s entire liability to you is set out below.

5.4 IOSPC shall not be liable to you for damage to your property unless caused directly by IOSPC’s negligence and in such event IOSPC’s liability shall not exceed £100 per claim or series of related claims.

5.5 Claims for damage will only be entertained where the damage is as a direct result of our moving vehicles.

5.6 No claims will be entertained for damage to windscreens, alloy wheels or tyres.

5.7 While we take precautions to ensure your vehicles safety when in our care, all vehicles and contents are parked at owners risk.

5.8 Other than as set out above IOSPC does not accept any liability for any claim in contract, tort or otherwise.

Please note: All terms and conditions are subject to change without notification.