Booking cancellations

If you wish to cancel your reservation you need to send an email to [email protected] with CANCEL RESERVATION as the title.

Include your ORDER REFERENCE number in the body of the email, along with your name, email address and telephone number.

We will send you a confirmation email once you have been refunded.

Alternatively please call us on 01736 332727.


Cancellations must be made at least 14 working days prior to your arrival date.

See our Terms & Conditions for further information.