Booking cancellations

If you wish to cancel your reservation you need to send an email to [email protected] with CANCEL RESERVATION as the title.

Include your ORDER REFERENCE number in the body of the email, along with your name, email address and telephone number.

We will send you a confirmation email once you have been refunded.

Alternatively please call us on 01736 332727.


Cancellations must be made at least 7 working days prior to your arrival date.

See our Terms & Conditions for further information.