Further to our telephone conversation we just wanted to put into writing how much we appreciated your kind, efficient and professional service organising the safe keeping of our cars for our holiday to Scilly. We especially wanted to say how, on our return journey to Penzance, it made such a difference to have a personal welcome and shuttle service. To also add thanks from others in our family, who travelled via helicopter, and were so pleased with the ease of transfer early in the morning to get on their way. In the past we've always dreaded the chaotic transfer. Your service made it flow like clockwork and gave peace of mind to us all before travelling home. Many thanks.
We just wanted to drop you a line to say a big THANK YOU for all of your help with our recent trip to the Scilly Isles. We (as you may remember) only made the ferry because of your kindness in picking up our car from the Quay, probably didn't quite expect to be left literally holding the baby!!!! Superb help and service one which my husband and I felt we have never received such good service anywhere. Without your help we would have had to go back to Bristol and get the ferry on Monday, there would have been very unhappy children!! Thanks again, and if you wanted to open up another business in childcare we think you would do an excellent job!
We used your parking facility during a lovely stay on the Isles of Scilly back in early July and just wanted to say how efficient your service was, especially the taxi runs back and forward to the quay, which was very welcomed and very good value. Thanks once again and we would certainly recommend your service to friends and family visiting the islands.
Just a quick message to say thanks for the excellent service following our recent trip to Scilly. The lift up to your parking area last Saturday evening was very much appreciated. Hope to use your facility again when next visiting the islands.
Thank you for looking after our car while we were away. Our welcome was genuine and friendly when we dropped off the car and again when we returned back on the ferry to see you by the port where you said you would be to give us a short lift up to the car park. Your service is very efficient - there was no hanging around and we were dealt with very quickly. You even gave the car a quick 'once over' to remove some large bird droppings that we didn't have time to take care of before we left the car. Once again, a big 'Thank You' and we hope to see you again next year.
Just a brief note, belatedly, to thank you for the efficient, personal and friendly service you gave us during our recent visit and stay in the Scillies. From my initial phone call , our meeting you on the Monday morning, right through to your handing us back our car on the Friday evening ... your welcoming and helpful attitude extended was MUCH appreciated. A great start to our holiday, which helps such a lot, and an equally welcoming service at its end ... when arriving back, happy but tired! Thank you so much. We would recommend your service to anyone!
We would like to say how pleased we were with the parking and collection of our car from Penzance on our recent trip to the Isles of Scilly. Everything went very smoothly, no waiting about, and we would have no hesitation in recommending you to other people. It really was a first class service. Kind regards, Margaret Harris.
Dear Team, I would just like to express my thanks for the fantastic service you gave. Following a friendly greeting we were sorted out promptly and efficiently which was just as well given how late we were running! We were extremely impressed by the lengths you went to to try to find our lost bit of kit (entirely our fault). Being greeted off the boat with a friendly smile and back in the car in minutes ensured a hassle-free end to a great holiday. Many thanks, Susie and Mark
Hi, it's difficult not to add everyone we had contact with but I've tried to keep my list short. Isles of Scilly parking (not really on the islands I know). I'd arranged to park my car with them and ended up in a hurry and forgot to drop my bags off at the ferry. They very kindly gave us and our bags a lift to the ferry. Fantastic service and I had a valet and some dents sorted out too. Rosie Turtle at Porthmellon Flat. She helped us out when our chosen accommodation fell through. Wonderful flat, great location. We were short of nothing plus we got lovely flowers and chocs too. Loved listening to Radio Scilly in the mornings. From Carol Bates Nottingham
- Nottingham. 01/04/2009
Dear Richard, Just a note to thank you very much for the superb valeting you performed on our Volvo Estate on Tuesday. As you said we could not see the results at the time as it was dark, but our gleaming car greeted us the next morning and it was a real pleasure to drive it home to Devon in such excellent condition. Now to keep it that way! Thank you again and hope to see you when we next go to the Isles of Scilly. Kind regards, Holly Burls
- Devon. 17/10/2008.
Richard Thanks very much for doing an absolutely first class valeting job. It was a pleasure to arrive back to have the BMW gleaming and in pristine condition, inside and out. It was really a very thorough and professional service which we highly recommend! Please feel free to use this recommendation on your site if you would like to! Regards, Jeremy.
Dear Mr Emslie, Just a note to let you know that we arrived home safely after our wonderful (albeit sadly brief) stay on the Isles of Scilly, but also to thank you and your wife especially for the excellent service that we received from IoS Parking Co. Not only did you run me back into town after I'd dropped off our car for the outward voyage, but you also dropped off the car at our hotel on the morning of our departure. This was definitely service "above & beyond the call of duty", and I wanted to let you know how much it was appreciated by my partner and myself - it certainly made the whole experience of getting to Scilly more free from hassle and stress than it would otherwise have been. I would have no hesitation in using your service again, nor in recommending it to others. Thank you again. Yours sincerely, Eddie Thompson.
- 25th June 2010.
Isles of Scilly Parking Co,what a fantastic service , this is so much more than a park and drop facility, We found ourselves in a terrible situation , our car broke down on the way to Penzance we had to have the car towed down , Richard came and opened up for us to let the tow truck in and helped us get the car and trailor into the car park.Not only that ,the car was beyond repair and whilst we were in the Isles of Scilly he helped us buy another car so we could get home, this was delivered to the Quay in time for the Ferry landing.... We cannot thank you enough for all the help and advise , we will be back next year, hopefully not on the back of a tow truck !!!! Would not use any other parking service in Penzance , actually run by people who care , thank you so so much.... The Lange family
Just to say thank you for a superbly efficient, helpful and courteous service which contributed hugely to the enjoyment of our holiday. We were kept fully informed by Richard of the potential need to change our travel plans as the weather conditions changed. We have no hesitation in recommending Isles of Scilly Parking co as the company to look after your parking arrangements Best wishes Jonny Steingold
Just to say how much we appreciated your efficient service and how impressed we were when you met us at the heliport
Huge thank you for excellent service, pleasant, efficient and cost effective. We would highly recommend and we are seasoned travellers.
- April 2011
Dear IOS Parking My wife and I recently enjoyed a weeks stay on the Isles of Scilly. We used your company to store our car for the week we were away. I would just like to thank you for delivering exactly the service that your brochure described. From the friendly reception at the car park on the 15th to the fellow with the bunch of keys at the pink flag on our return on the 22nd everything was just as you offered. Within 15 minutes of disembarking we were on our way back to Bristol. You will know that the last day of a holiday can be a chore and all you want to do is just to get home. You played your role in helping us achieve that perfectly! Once again, thank you and your staff for your excellent service.
Just a big thank you to Richard who went out of his way to help me retrieve my car - my friend had gone to hospital so I was left with a double load of luggage in the rain after the Scillonian docked. Richard brought my car up and sorted it all out with the minimum fuss. This was a huge relief and I highly recommend their service.
Thank you so much for a brilliant service that went way beyond the call of duty! We parked our car with you in Penzance and set off for the World Championship Gig Rowing, which I presume is one of your busiest weekends of the year, my husband needed to be airlifted off St Mary's for medical treatment and you drove our car from your car park to the heliport car park so the he could get to hospital in Truro. Whilst in hospital you even were happy to arrange overnight accommodation in Penzance if needed and then drove our car back from the heliport to your car park. Simon managed to get on a helicopter back to the Isles of Scilly and we enjoyed the last two days of our holiday. Nothing was too much trouble, you went out of your way to make a very tricky situation better, we cannot thank you enough and will definately use you again and thoroughly recommend your amazing service.
Many thanks for the excellent service. I, of course, had no problem locating my car keys from the check-in and was also delighted to find the car so much cleaner than when I left it with you! I shall certainly have no hesitation in using your service again.
Dear Mr Emslie I would just like to say thank you very much indeed for all the effort you went to today trying to resolve the issue with the parcel bound for the Isles of Scilly. You went far beyond the call of duty. I was first impressed by the rapid response to my answer phone message that I left you. To make phone calls on my behalf and to visit the Penzance sorting office for me, however, is a display of truly outstanding customer service. If there were to be a prize for customer service you would be miles ahead of any one else that I have encountered in my 49 years. In an era where customer service is so often seriously lacking you should be thoroughly proud of the service you provide. Truly outstanding. Sincerely A Allen. Lancashire.
Dear IOS Parking, Many thanks for your first class service again. On our outward journey the Scillonian was cancelled because it was too rough and we opted to fly from Lands End. On the return journey it was rather rough and the Scillonian's arrival was delayed followed by a late decision to transfer to another berth in the inner harbour. In spite of all that you and your system worked so well and reassuringly that we had no worries and no significant delays: In fact we arrived on IoS about an hour and a half before we expected to and arrived home only a few minutes after our target time in spite of the delayed landing! Thanks again for continuing to provide such an excellent service: Suffice to say that over the past decade we have tried others but none have been near as helpful, effective and reliable. Kind regards, The Garretts, Cornwall.
- Cornwall 10/05/2012.
All work carried out by qualified technicians. All by previous arrangements.